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PRIVACY POLICY

Effective Date: April 25, 2026

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This Privacy Policy describes how ("we," "us," or "our") collects, uses, and discloses your information when you visit our website and use our contact forms. We are committed to protecting the privacy of our clients and their canine companions in accordance with California law.

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1. Information We Collect

When you interact with our website, specifically through our contact form, we collect the following "Personally Identifiable Information" (PII):

  • Personal Identifiers: Name, email address, and phone number.

  • Canine Details: Dog’s name, breed, and age.

  • Service Information: Training goals, behavioral concerns, and any other messages you provide.

We also automatically collect certain technical data via Wix and Google Analytics, including your IP address, browser type, and how you interact with our site to improve your user experience.

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2. How We Use Your Information

We use the information collected for the following business purposes:

  • To respond to your training inquiries and schedule meet-and-greets and training sessions.

  • To customize our "Board and Train" bootcamps and private sessions for your dog’s specific needs.

  • To send service-related updates, including real-time photos and videos of your dog’s progress.

  • To process payments and deposits.
     

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who assist us in operating our business, such as:

  • Wix: Our website platform and data processor.

  • Zelle: To facilitate secure payments and deposits for our services.

  • Google Analytics: To help us understand website traffic.

We may also disclose information if required by law or to protect the safety of the dogs in our care.
 

4. Your California Privacy Rights

Under CalOPPA and the CCPA, California residents have the following rights:

  • Right to Know: You may request to know what personal information we have collected about you.

  • Right to Deletion: You may request that we delete the personal information we have collected (subject to certain legal exceptions, such as active training records).

  • Right to Correction: You may request that we correct any inaccurate information.

  • Right to Review: If you wish to review or change the information you have submitted to us, please contact us at the email below.
     

5. "Do Not Track" Disclosures

Currently, our website does not respond to "Do Not Track" (DNT) signals from your web browser. We do not track our customers over time and across third-party websites to provide targeted advertising.
 

6. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware that a minor has provided us with personal information without parental consent, we will delete it immediately.
 

7. Data Security

We utilize the security features provided by the Wix platform, including HTTPS/SSL encryption, to protect your data during transmission. While we take reasonable steps to secure your information, no method of transmission over the internet is 100% secure.
 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective Date" at the top of this page will be updated accordingly.
 

9. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us at playavistasocialpups@gmail.com.

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